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Job Description:
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
- Pay: Up to $75,000 in the first year after training; Component pay Stop/Cube/Mile
- Schedule: Monday - Friday
- Early AM Dispatch
Responsible for driving a tractor-trailer or straight truck on intrastate and interstate local, over-the-road (OTR), shuttle, and overnight and drive and drop routes for the purpose of delivering and/or unloading food and food-related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Responsibilities may include, but not limited to:
- Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
- Reports all safety issues and/or repairs required. Follows all DOT regulations and company safe driving guidelines and policies.
- Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
- Performs count check of items and check customer invoices of products that have been loaded.
- Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
- Moves tractor to the loading dock and attach the preloaded trailer as needed.
- Drives to and delivers customer orders according to predetermined route delivery schedule.
- Unloads products from the trailer, transports items into designated customer storage areas.
- Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy.
- Verifies delivery of items with customer and obtain proper signatures. Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors.
- Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
- Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
- Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
- Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required. At the end of the shift secure all equipment and complete all necessary paperwork.
- Performs other related duties as assigned.
Qualifications:
• High School Diploma/GED or Equivalent• 1+ year tractor/trailer commercial driving experience
• Valid CDL-A Must be 21+ years of age
• Meet all State licensing and/or certification requirements (where applicable)
• Attains or has valid current DOT Health Card and/or able to secure new DOT Health Card
• Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from between 10-35 pounds and up to between approximately 60 and 90 pounds, depending on the location
Company description

Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.Job Description:
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more.
- Growth opportunities performing essential work to support America’s food distribution system.
- Safe and inclusive working environment, including culture of rewards, recognition, and respect.
- Earnings: $70,000 - $80,000/per year
- Schedule: 4 day work week, Monday - Friday
- Start Time: Dispatch between 12am - 4am
- Home Time: Routes are 2-day routes, 2 overnights a week.
- Bonus: $10,000 Sign-on Bonus!
Position Purpose:
Food and food service delivery Drivers fulfill a critical role in the country’s food supply chain. Our delivery drivers not only make sure the customers’ products arrive at their destination at the arranged times and in good condition, but they are the face of our company – building lasting relationships with our customers!
The Driver, Hourly CDL-A is responsible for driving a tractor trailer or straight truck on intrastate and interstate local, over-the-road (OTR), shuttle, and overnight and drive and drop routes for the purpose of delivering and/or unloading food and food related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Responsibilities may include, but not limited to:
- Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed. Reports all safety issues and/or repairs required.
- Follows all DOT regulations and company safe driving guidelines and policies.
- Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
- Performs count check of items and check customer invoices of products that have been loaded. Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
- Moves tractor to the loading dock and attach preloaded trailer as needed.
- Drives to and delivers customer orders according to predetermined route delivery schedule. Unloads products from the trailer, transports items into designated customer storage areas.
- Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy. Verifies delivery of items with customer and obtain proper signatures. Collects money (cash or checks) where required.
- Loads customer returns on to trailer and secures trailer doors. Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
- Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
- Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
- Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required. At the end of the shift secure all equipment and complete all necessary paperwork.
- Performs other related duties as assigned.
Qualifications:
High School Diploma/GED or EquivalentMust be 21+ years of age
Valid CDL-A
Meet all State licensing and/or certification requirements (where applicable)
Clean Motor Vehicle Report (MVR) for past 3 years
Pass post offer drug test and criminal background check
Pass road test
Attains or has valid current DOT Health Card and/or able to secure new DOT Health Card
Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from between 10-35 pounds and up to between approximately 60 and 90 pounds, depending on the location
Company description

Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.Job Description:
- Competitive benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Details:
- Drivers earn between $70,000 - $75,000/per year
- Full-time company driver!
- 4 day work week
- Home daily
- Location: 1982 Commerce Rd. Springfield, OH 45504
Position Purpose:
Food and food service delivery Drivers fulfill a critical role in the country’s food supply chain. Our delivery drivers not only make sure the customers’ products arrive at their destination at the arranged times and in good condition, but they are the face of our company – building lasting relationships with our customers!
The CDL-A Delivery Driver is responsible for driving a tractor trailer or straight truck on intrastate and interstate local, for the purpose of delivering and/or unloading food and food related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Responsibilities may include, but not limited to:
- Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed. Reports all safety issues and/or repairs required.
- Follows all DOT regulations and company safe driving guidelines and policies.
- Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
- Performs count check of items and check customer invoices of products that have been loaded. Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
- Moves tractor to the loading dock and attach preloaded trailer as needed.
- Drives to and delivers customer orders according to predetermined route delivery schedule. Unloads products from the trailer, transports items into designated customer storage areas.
- Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy. Verifies delivery of items with customer and obtain proper signatures. Collects money (cash or checks) where required.
- Loads customer returns on to trailer and secures trailer doors. Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
- Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
- Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
- Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required. At the end of the shift secure all equipment and complete all necessary paperwork.
- Performs other related duties as assigned.
Qualifications:
• High School Diploma/GED or Equivalent• 6 + months of commercial driving experience
• 6 + months of Delivery experience
• Valid CDL-A
• Meet all State licensing and/or certification requirements (where applicable)
• Clean Motor Vehicle Report (MVR) for past 3 years
• Pass post offer drug test and criminal background check
• Pass road test
• Attains or has valid current DOT Health Card and/or able to secure new DOT Health Card
• Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from between 10-35 pounds and up to between approximately 60 and 90 pounds, depending on the location
Company description

Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.Job Description:
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more.
- Growth opportunities performing essential work to support America’s food distribution system.
- Safe and inclusive working environment, including culture of rewards, recognition, and respect.
- Home Daily
- Tuesday - Saturday Schedule
- AM & PM Shift Available
- $75,000 - $85,000 per year
Food and food service delivery Drivers fulfill a critical role in the country’s food supply chain. Our delivery drivers not only make sure the customers’ products arrive at their destination at the arranged times and in good condition, but they are the face of our company – building lasting relationships with our customers!
Primary Responsibilities:
Our Delivery Drivers are responsible for driving a tractor-trailer or straight truck on intrastate and interstate local, shuttle, and overnight and drive and drop routes for the purpose of delivering and/or unloading food and food-related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Responsibilities may include, but not limited to:
- Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
- Reports all safety issues and/or repairs required. Follows all DOT regulations and company safe driving guidelines and policies.
- Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
- Performs count check of items and check customer invoices of products that have been loaded.
- Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
- Moves tractor to the loading dock and attach the preloaded trailer as needed.
- Drives to and delivers customer orders according to predetermined route delivery schedule.
- Unloads products from the trailer, transports items into designated customer storage areas.
- Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy.
- Verifies delivery of items with customer and obtain proper signatures. Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors.
- Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
- Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
- Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
- Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required. At the end of the shift secure all equipment and complete all necessary paperwork.
- Performs other related duties as assigned
Qualifications:
• High School Diploma/GED or Equivalent Experience• Valid CDL-A Must be 21+ years of age
• 1 + years of Route Delivery experience in a CMV
• Meet all State licensing and/or certification requirements (where applicable)
• Clean Motor Vehicle Report (MVR) for past 3 years
• Pass post offer drug test and criminal background check
• Pass road test
• Attains or has valid current DOT Health Card and/or able to secure new DOT Health Card
• Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from between 10-35 pounds and up to between approximately 60 and 90 pounds, depending on the location
Company description
Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.Program Manager
Monte Nido RainRock
Springfield, OR
Monte Nido RainRock, located in Springfield, OR is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualized appreciation of what is necessary for their personal recovery.
The Program Manager facilitates the execution of all program operations in accordance with the Monte Nido philosophy and mission. The Program Manager oversees the administrative end of the daily functioning of the facility and helps ensure that the clinical team can best carry out their duties while conforming to state and other regulatory standards. Daily, this role reports to the Clinical Director and supports the Clinical Director through admissions and client chart oversight. The Program Manager supervises and facilitates facility-wide quality improvement and risk management in conjunction with and as directed by the Compliance Director.
We are seeking a Full-time Program Manager to join the Monte Nido team.
#LI-ONSITE
Total Rewards::Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::Facility Related Duties and Responsibilities
- Gather data, organize data, schedule, and conduct quarterly mandated meetings for Joint Commission, state licensure, and OSHA (quarterly governing body, performance improvement, and safety committee).
- Serves as facility point-person for all compliance, licensing, and facility-related issues.
- Work with the Compliance Director in maintaining program compliance with State licensing bodies, Joint Commission, and/or other regulating and accreditation organizations for all relevant areas of responsibility.
- Ensure that facility-wide inspections are up to date, ensuring facilities comply with building and safety codes, and are always well-maintained.
- Ensures stored client personal belongings are accounted for and updates logs as needed.
- Participate in other areas of organization-wide compliance activities, depending on time available, organizational needs, and as requested.
- Be responsible for Emergency Management and Environment of Care, including but not limited to coordinating fire drills, monthly safety audits, disaster drills, maintaining Emergency Management Plans, and training staff on Emergency Management Plans.
- Update the Emergency Management binder with all admissions and discharges.
- Assist with the scheduling needs of the facility in cooperation with the clinical director, as needed.
- In an emergency or declared state of emergency, you may be required to stay on-site as a part of the emergency team until the emergency has ended.
- Complete all Quarterly Meeting Minutes and submit them timely manner to Compliance.
- Coordinate with the property manager and provide a list of required needs.
- Certain facilities will require maintaining appropriate salt and bleach within the water filtration system.
- Manage the facility vehicle, maintenance, and logs.
Administrative Responsibilities
- Facilitate communication with clients and families.
- Responsible for recording daily attendance and census into Salesforce by 9 am local time and coordinating with Billing on all authorizations.
- Establish, maintain, and distribute all policies & procedures in conjunction with the Compliance Director.
- Manage Incident Reports and associated documentation in conjunction with the Clinical Director.
- Familiarization with all client files and pertinent information required at all times
- Assist in chart management to ensure charts contain all required completed documents with signatures included, including but not limited to admissions and discharge audits, and closing charts.
- Attend and participate in all required staff meetings and management meetings, and aid in the facilitation of those meetings where needed.
- Responsible for day-of admissions, including creating client charts, coordination with Admissions, ensuring client room is ready, inputting client data into computer systems, orienting client and family to program, and reviewing all consents with client. Then, inform the outreach team of the admission.
- Facilitates tours with potential clients, outpatient providers, and visiting professionals.
- Ensure all admission and discharge surveys are provided to the clients and completed.
- Supports the milieu, supports at the table, transportation, and provides any additional coverage, as required.
- Responsible for ensuring discharge documents are completed and ensuring the client leaves with all belongings.
- Supervise administrative office operations and purchasing of administrative and building supplies.
- Complete credit card reconciliation and uploading of receipts by the end of each month.
- Review all mail and send accounting and checks mailed to the program.
- Send invoices to accounting for payment for any contractors.
- Create all client binders and parent information packets.
Management Responsibilities
- Execute daily operations, including supervision of administrative services, personnel management, and interdepartmental coordination.
- Lead and performance manage Lead Recovery Coaches and Recovery Coaches.
- Maintain and implement a schedule of Lead Recovery Coaches and Recovery Coaches, including an on-call schedule.
- On-call responsibilities to include taking emergency phone calls regarding the facility, as well as covering Recovery Coach shifts as needed.
- Assist in Joint Commission, OSHA, and State-required training monthly and annually for all staff.
- Issue and track mandated monthly training logs/manuals for all staff, including off-site per diem employees.
- Ensure all the Monte Nido rules, policies, and guidelines are adhered to, including facility health and safety standards.
- Coordinate with supervisors and the Human Resources department to ensure staff are current with Joint Commission employee requirements.
- Assist in the completion of orientation and onboarding with new hires.
- Assist Human Resources staff in maintaining personnel files up to date.
- Complete timecards and payroll on a bi-weekly basis for all staff.
- This position will require you to be available for On-Call when necessary and pick up voids/call-offs.
Overall Duties
- Exercise maturity of judgment, while maintaining strict confidentiality standards, and professionalism in interaction with staff and clients at all times.
- Maintains the values and philosophy of the mission statement of Monte Nido.
- Adheres to and follows the Monte Nido policies and procedures.
- Provide additional program support as needed and as appropriate.
- Performs other tasks, as assigned.
Qualifications::
- Bachelor's Degree
- Experience in a supervisory/leadership role working in a day treatment, residential, or hospital setting.
- CPR certification required, or within 90 days of hire
#montenido
Program Manager
Monte Nido RainRock
Springfield, OR
Monte Nido RainRock, located in Springfield, OR is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualized appreciation of what is necessary for their personal recovery.
The Program Manager facilitates the execution of all program operations in accordance with the Monte Nido philosophy and mission. The Program Manager oversees the administrative end of the daily functioning of the facility and helps ensure that the clinical team can best carry out their duties while conforming to state and other regulatory standards. Daily, this role reports to the Clinical Director and supports the Clinical Director through admissions and client chart oversight. The Program Manager supervises and facilitates facility-wide quality improvement and risk management in conjunction with and as directed by the Compliance Director.
We are seeking a Full-time Program Manager to join the Monte Nido team.
#LI-ONSITE
Total Rewards::Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::Facility Related Duties and Responsibilities
- Gather data, organize data, schedule, and conduct quarterly mandated meetings for Joint Commission, state licensure, and OSHA (quarterly governing body, performance improvement, and safety committee).
- Serves as facility point-person for all compliance, licensing, and facility-related issues.
- Work with the Compliance Director in maintaining program compliance with State licensing bodies, Joint Commission, and/or other regulating and accreditation organizations for all relevant areas of responsibility.
- Ensure that facility-wide inspections are up to date, ensuring facilities comply with building and safety codes, and are always well-maintained.
- Ensures stored client personal belongings are accounted for and updates logs as needed.
- Participate in other areas of organization-wide compliance activities, depending on time available, organizational needs, and as requested.
- Be responsible for Emergency Management and Environment of Care, including but not limited to coordinating fire drills, monthly safety audits, disaster drills, maintaining Emergency Management Plans, and training staff on Emergency Management Plans.
- Update the Emergency Management binder with all admissions and discharges.
- Assist with the scheduling needs of the facility in cooperation with the clinical director, as needed.
- In an emergency or declared state of emergency, you may be required to stay on-site as a part of the emergency team until the emergency has ended.
- Complete all Quarterly Meeting Minutes and submit them timely manner to Compliance.
- Coordinate with the property manager and provide a list of required needs.
- Certain facilities will require maintaining appropriate salt and bleach within the water filtration system.
- Manage the facility vehicle, maintenance, and logs.
Administrative Responsibilities
- Facilitate communication with clients and families.
- Responsible for recording daily attendance and census into Salesforce by 9 am local time and coordinating with Billing on all authorizations.
- Establish, maintain, and distribute all policies & procedures in conjunction with the Compliance Director.
- Manage Incident Reports and associated documentation in conjunction with the Clinical Director.
- Familiarization with all client files and pertinent information required at all times
- Assist in chart management to ensure charts contain all required completed documents with signatures included, including but not limited to admissions and discharge audits, and closing charts.
- Attend and participate in all required staff meetings and management meetings, and aid in the facilitation of those meetings where needed.
- Responsible for day-of admissions, including creating client charts, coordination with Admissions, ensuring client room is ready, inputting client data into computer systems, orienting client and family to program, and reviewing all consents with client. Then, inform the outreach team of the admission.
- Facilitates tours with potential clients, outpatient providers, and visiting professionals.
- Ensure all admission and discharge surveys are provided to the clients and completed.
- Supports the milieu, supports at the table, transportation, and provides any additional coverage, as required.
- Responsible for ensuring discharge documents are completed and ensuring the client leaves with all belongings.
- Supervise administrative office operations and purchasing of administrative and building supplies.
- Complete credit card reconciliation and uploading of receipts by the end of each month.
- Review all mail and send accounting and checks mailed to the program.
- Send invoices to accounting for payment for any contractors.
- Create all client binders and parent information packets.
Management Responsibilities
- Execute daily operations, including supervision of administrative services, personnel management, and interdepartmental coordination.
- Lead and performance manage Lead Recovery Coaches and Recovery Coaches.
- Maintain and implement a schedule of Lead Recovery Coaches and Recovery Coaches, including an on-call schedule.
- On-call responsibilities to include taking emergency phone calls regarding the facility, as well as covering Recovery Coach shifts as needed.
- Assist in Joint Commission, OSHA, and State-required training monthly and annually for all staff.
- Issue and track mandated monthly training logs/manuals for all staff, including off-site per diem employees.
- Ensure all the Monte Nido rules, policies, and guidelines are adhered to, including facility health and safety standards.
- Coordinate with supervisors and the Human Resources department to ensure staff are current with Joint Commission employee requirements.
- Assist in the completion of orientation and onboarding with new hires.
- Assist Human Resources staff in maintaining personnel files up to date.
- Complete timecards and payroll on a bi-weekly basis for all staff.
- This position will require you to be available for On-Call when necessary and pick up voids/call-offs.
Overall Duties
- Exercise maturity of judgment, while maintaining strict confidentiality standards, and professionalism in interaction with staff and clients at all times.
- Maintains the values and philosophy of the mission statement of Monte Nido.
- Adheres to and follows the Monte Nido policies and procedures.
- Provide additional program support as needed and as appropriate.
- Performs other tasks, as assigned.
Qualifications::
- Bachelor's Degree
- Experience in a supervisory/leadership role working in a day treatment, residential, or hospital setting.
- CPR certification required, or within 90 days of hire
#montenido
Program Manager
Monte Nido RainRock
Springfield, OR
Monte Nido RainRock, located in Springfield, OR is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualized appreciation of what is necessary for their personal recovery.
The Program Manager facilitates the execution of all program operations in accordance with the Monte Nido philosophy and mission. The Program Manager oversees the administrative end of the daily functioning of the facility and helps ensure that the clinical team can best carry out their duties while conforming to state and other regulatory standards. Daily, this role reports to the Clinical Director and supports the Clinical Director through admissions and client chart oversight. The Program Manager supervises and facilitates facility-wide quality improvement and risk management in conjunction with and as directed by the Compliance Director.
We are seeking a Full-time Program Manager to join the Monte Nido team.
#LI-ONSITE
Total Rewards::Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::Facility Related Duties and Responsibilities
- Gather data, organize data, schedule, and conduct quarterly mandated meetings for Joint Commission, state licensure, and OSHA (quarterly governing body, performance improvement, and safety committee).
- Serves as facility point-person for all compliance, licensing, and facility-related issues.
- Work with the Compliance Director in maintaining program compliance with State licensing bodies, Joint Commission, and/or other regulating and accreditation organizations for all relevant areas of responsibility.
- Ensure that facility-wide inspections are up to date, ensuring facilities comply with building and safety codes, and are always well-maintained.
- Ensures stored client personal belongings are accounted for and updates logs as needed.
- Participate in other areas of organization-wide compliance activities, depending on time available, organizational needs, and as requested.
- Be responsible for Emergency Management and Environment of Care, including but not limited to coordinating fire drills, monthly safety audits, disaster drills, maintaining Emergency Management Plans, and training staff on Emergency Management Plans.
- Update the Emergency Management binder with all admissions and discharges.
- Assist with the scheduling needs of the facility in cooperation with the clinical director, as needed.
- In an emergency or declared state of emergency, you may be required to stay on-site as a part of the emergency team until the emergency has ended.
- Complete all Quarterly Meeting Minutes and submit them timely manner to Compliance.
- Coordinate with the property manager and provide a list of required needs.
- Certain facilities will require maintaining appropriate salt and bleach within the water filtration system.
- Manage the facility vehicle, maintenance, and logs.
Administrative Responsibilities
- Facilitate communication with clients and families.
- Responsible for recording daily attendance and census into Salesforce by 9 am local time and coordinating with Billing on all authorizations.
- Establish, maintain, and distribute all policies & procedures in conjunction with the Compliance Director.
- Manage Incident Reports and associated documentation in conjunction with the Clinical Director.
- Familiarization with all client files and pertinent information required at all times
- Assist in chart management to ensure charts contain all required completed documents with signatures included, including but not limited to admissions and discharge audits, and closing charts.
- Attend and participate in all required staff meetings and management meetings, and aid in the facilitation of those meetings where needed.
- Responsible for day-of admissions, including creating client charts, coordination with Admissions, ensuring client room is ready, inputting client data into computer systems, orienting client and family to program, and reviewing all consents with client. Then, inform the outreach team of the admission.
- Facilitates tours with potential clients, outpatient providers, and visiting professionals.
- Ensure all admission and discharge surveys are provided to the clients and completed.
- Supports the milieu, supports at the table, transportation, and provides any additional coverage, as required.
- Responsible for ensuring discharge documents are completed and ensuring the client leaves with all belongings.
- Supervise administrative office operations and purchasing of administrative and building supplies.
- Complete credit card reconciliation and uploading of receipts by the end of each month.
- Review all mail and send accounting and checks mailed to the program.
- Send invoices to accounting for payment for any contractors.
- Create all client binders and parent information packets.
Management Responsibilities
- Execute daily operations, including supervision of administrative services, personnel management, and interdepartmental coordination.
- Lead and performance manage Lead Recovery Coaches and Recovery Coaches.
- Maintain and implement a schedule of Lead Recovery Coaches and Recovery Coaches, including an on-call schedule.
- On-call responsibilities to include taking emergency phone calls regarding the facility, as well as covering Recovery Coach shifts as needed.
- Assist in Joint Commission, OSHA, and State-required training monthly and annually for all staff.
- Issue and track mandated monthly training logs/manuals for all staff, including off-site per diem employees.
- Ensure all the Monte Nido rules, policies, and guidelines are adhered to, including facility health and safety standards.
- Coordinate with supervisors and the Human Resources department to ensure staff are current with Joint Commission employee requirements.
- Assist in the completion of orientation and onboarding with new hires.
- Assist Human Resources staff in maintaining personnel files up to date.
- Complete timecards and payroll on a bi-weekly basis for all staff.
- This position will require you to be available for On-Call when necessary and pick up voids/call-offs.
Overall Duties
- Exercise maturity of judgment, while maintaining strict confidentiality standards, and professionalism in interaction with staff and clients at all times.
- Maintains the values and philosophy of the mission statement of Monte Nido.
- Adheres to and follows the Monte Nido policies and procedures.
- Provide additional program support as needed and as appropriate.
- Performs other tasks, as assigned.
Qualifications::
- Bachelor's Degree
- Experience in a supervisory/leadership role working in a day treatment, residential, or hospital setting.
- CPR certification required, or within 90 days of hire
#montenido
Program Manager
Monte Nido RainRock
Springfield, OR
Monte Nido RainRock, located in Springfield, OR is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualized appreciation of what is necessary for their personal recovery.
The Program Manager facilitates the execution of all program operations in accordance with the Monte Nido philosophy and mission. The Program Manager oversees the administrative end of the daily functioning of the facility and helps ensure that the clinical team can best carry out their duties while conforming to state and other regulatory standards. Daily, this role reports to the Clinical Director and supports the Clinical Director through admissions and client chart oversight. The Program Manager supervises and facilitates facility-wide quality improvement and risk management in conjunction with and as directed by the Compliance Director.
We are seeking a Full-time Program Manager to join the Monte Nido team.
#LI-ONSITE
Total Rewards::Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::Facility Related Duties and Responsibilities
- Gather data, organize data, schedule, and conduct quarterly mandated meetings for Joint Commission, state licensure, and OSHA (quarterly governing body, performance improvement, and safety committee).
- Serves as facility point-person for all compliance, licensing, and facility-related issues.
- Work with the Compliance Director in maintaining program compliance with State licensing bodies, Joint Commission, and/or other regulating and accreditation organizations for all relevant areas of responsibility.
- Ensure that facility-wide inspections are up to date, ensuring facilities comply with building and safety codes, and are always well-maintained.
- Ensures stored client personal belongings are accounted for and updates logs as needed.
- Participate in other areas of organization-wide compliance activities, depending on time available, organizational needs, and as requested.
- Be responsible for Emergency Management and Environment of Care, including but not limited to coordinating fire drills, monthly safety audits, disaster drills, maintaining Emergency Management Plans, and training staff on Emergency Management Plans.
- Update the Emergency Management binder with all admissions and discharges.
- Assist with the scheduling needs of the facility in cooperation with the clinical director, as needed.
- In an emergency or declared state of emergency, you may be required to stay on-site as a part of the emergency team until the emergency has ended.
- Complete all Quarterly Meeting Minutes and submit them timely manner to Compliance.
- Coordinate with the property manager and provide a list of required needs.
- Certain facilities will require maintaining appropriate salt and bleach within the water filtration system.
- Manage the facility vehicle, maintenance, and logs.
Administrative Responsibilities
- Facilitate communication with clients and families.
- Responsible for recording daily attendance and census into Salesforce by 9 am local time and coordinating with Billing on all authorizations.
- Establish, maintain, and distribute all policies & procedures in conjunction with the Compliance Director.
- Manage Incident Reports and associated documentation in conjunction with the Clinical Director.
- Familiarization with all client files and pertinent information required at all times
- Assist in chart management to ensure charts contain all required completed documents with signatures included, including but not limited to admissions and discharge audits, and closing charts.
- Attend and participate in all required staff meetings and management meetings, and aid in the facilitation of those meetings where needed.
- Responsible for day-of admissions, including creating client charts, coordination with Admissions, ensuring client room is ready, inputting client data into computer systems, orienting client and family to program, and reviewing all consents with client. Then, inform the outreach team of the admission.
- Facilitates tours with potential clients, outpatient providers, and visiting professionals.
- Ensure all admission and discharge surveys are provided to the clients and completed.
- Supports the milieu, supports at the table, transportation, and provides any additional coverage, as required.
- Responsible for ensuring discharge documents are completed and ensuring the client leaves with all belongings.
- Supervise administrative office operations and purchasing of administrative and building supplies.
- Complete credit card reconciliation and uploading of receipts by the end of each month.
- Review all mail and send accounting and checks mailed to the program.
- Send invoices to accounting for payment for any contractors.
- Create all client binders and parent information packets.
Management Responsibilities
- Execute daily operations, including supervision of administrative services, personnel management, and interdepartmental coordination.
- Lead and performance manage Lead Recovery Coaches and Recovery Coaches.
- Maintain and implement a schedule of Lead Recovery Coaches and Recovery Coaches, including an on-call schedule.
- On-call responsibilities to include taking emergency phone calls regarding the facility, as well as covering Recovery Coach shifts as needed.
- Assist in Joint Commission, OSHA, and State-required training monthly and annually for all staff.
- Issue and track mandated monthly training logs/manuals for all staff, including off-site per diem employees.
- Ensure all the Monte Nido rules, policies, and guidelines are adhered to, including facility health and safety standards.
- Coordinate with supervisors and the Human Resources department to ensure staff are current with Joint Commission employee requirements.
- Assist in the completion of orientation and onboarding with new hires.
- Assist Human Resources staff in maintaining personnel files up to date.
- Complete timecards and payroll on a bi-weekly basis for all staff.
- This position will require you to be available for On-Call when necessary and pick up voids/call-offs.
Overall Duties
- Exercise maturity of judgment, while maintaining strict confidentiality standards, and professionalism in interaction with staff and clients at all times.
- Maintains the values and philosophy of the mission statement of Monte Nido.
- Adheres to and follows the Monte Nido policies and procedures.
- Provide additional program support as needed and as appropriate.
- Performs other tasks, as assigned.
Qualifications::
- Bachelor's Degree
- Experience in a supervisory/leadership role working in a day treatment, residential, or hospital setting.
- CPR certification required, or within 90 days of hire
#montenido
Program Manager
Monte Nido RainRock
Springfield, OR
Monte Nido RainRock, located in Springfield, OR is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualized appreciation of what is necessary for their personal recovery.
The Program Manager facilitates the execution of all program operations in accordance with the Monte Nido philosophy and mission. The Program Manager oversees the administrative end of the daily functioning of the facility and helps ensure that the clinical team can best carry out their duties while conforming to state and other regulatory standards. Daily, this role reports to the Clinical Director and supports the Clinical Director through admissions and client chart oversight. The Program Manager supervises and facilitates facility-wide quality improvement and risk management in conjunction with and as directed by the Compliance Director.
We are seeking a Full-time Program Manager to join the Monte Nido team.
#LI-ONSITE
Total Rewards::Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::Facility Related Duties and Responsibilities
- Gather data, organize data, schedule, and conduct quarterly mandated meetings for Joint Commission, state licensure, and OSHA (quarterly governing body, performance improvement, and safety committee).
- Serves as facility point-person for all compliance, licensing, and facility-related issues.
- Work with the Compliance Director in maintaining program compliance with State licensing bodies, Joint Commission, and/or other regulating and accreditation organizations for all relevant areas of responsibility.
- Ensure that facility-wide inspections are up to date, ensuring facilities comply with building and safety codes, and are always well-maintained.
- Ensures stored client personal belongings are accounted for and updates logs as needed.
- Participate in other areas of organization-wide compliance activities, depending on time available, organizational needs, and as requested.
- Be responsible for Emergency Management and Environment of Care, including but not limited to coordinating fire drills, monthly safety audits, disaster drills, maintaining Emergency Management Plans, and training staff on Emergency Management Plans.
- Update the Emergency Management binder with all admissions and discharges.
- Assist with the scheduling needs of the facility in cooperation with the clinical director, as needed.
- In an emergency or declared state of emergency, you may be required to stay on-site as a part of the emergency team until the emergency has ended.
- Complete all Quarterly Meeting Minutes and submit them timely manner to Compliance.
- Coordinate with the property manager and provide a list of required needs.
- Certain facilities will require maintaining appropriate salt and bleach within the water filtration system.
- Manage the facility vehicle, maintenance, and logs.
Administrative Responsibilities
- Facilitate communication with clients and families.
- Responsible for recording daily attendance and census into Salesforce by 9 am local time and coordinating with Billing on all authorizations.
- Establish, maintain, and distribute all policies & procedures in conjunction with the Compliance Director.
- Manage Incident Reports and associated documentation in conjunction with the Clinical Director.
- Familiarization with all client files and pertinent information required at all times
- Assist in chart management to ensure charts contain all required completed documents with signatures included, including but not limited to admissions and discharge audits, and closing charts.
- Attend and participate in all required staff meetings and management meetings, and aid in the facilitation of those meetings where needed.
- Responsible for day-of admissions, including creating client charts, coordination with Admissions, ensuring client room is ready, inputting client data into computer systems, orienting client and family to program, and reviewing all consents with client. Then, inform the outreach team of the admission.
- Facilitates tours with potential clients, outpatient providers, and visiting professionals.
- Ensure all admission and discharge surveys are provided to the clients and completed.
- Supports the milieu, supports at the table, transportation, and provides any additional coverage, as required.
- Responsible for ensuring discharge documents are completed and ensuring the client leaves with all belongings.
- Supervise administrative office operations and purchasing of administrative and building supplies.
- Complete credit card reconciliation and uploading of receipts by the end of each month.
- Review all mail and send accounting and checks mailed to the program.
- Send invoices to accounting for payment for any contractors.
- Create all client binders and parent information packets.
Management Responsibilities
- Execute daily operations, including supervision of administrative services, personnel management, and interdepartmental coordination.
- Lead and performance manage Lead Recovery Coaches and Recovery Coaches.
- Maintain and implement a schedule of Lead Recovery Coaches and Recovery Coaches, including an on-call schedule.
- On-call responsibilities to include taking emergency phone calls regarding the facility, as well as covering Recovery Coach shifts as needed.
- Assist in Joint Commission, OSHA, and State-required training monthly and annually for all staff.
- Issue and track mandated monthly training logs/manuals for all staff, including off-site per diem employees.
- Ensure all the Monte Nido rules, policies, and guidelines are adhered to, including facility health and safety standards.
- Coordinate with supervisors and the Human Resources department to ensure staff are current with Joint Commission employee requirements.
- Assist in the completion of orientation and onboarding with new hires.
- Assist Human Resources staff in maintaining personnel files up to date.
- Complete timecards and payroll on a bi-weekly basis for all staff.
- This position will require you to be available for On-Call when necessary and pick up voids/call-offs.
Overall Duties
- Exercise maturity of judgment, while maintaining strict confidentiality standards, and professionalism in interaction with staff and clients at all times.
- Maintains the values and philosophy of the mission statement of Monte Nido.
- Adheres to and follows the Monte Nido policies and procedures.
- Provide additional program support as needed and as appropriate.
- Performs other tasks, as assigned.
Qualifications::
- Bachelor's Degree
- Experience in a supervisory/leadership role working in a day treatment, residential, or hospital setting.
- CPR certification required, or within 90 days of hire
#montenido
Program Manager
Monte Nido RainRock
Springfield, OR
Monte Nido RainRock, located in Springfield, OR is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualized appreciation of what is necessary for their personal recovery.
The Program Manager facilitates the execution of all program operations in accordance with the Monte Nido philosophy and mission. The Program Manager oversees the administrative end of the daily functioning of the facility and helps ensure that the clinical team can best carry out their duties while conforming to state and other regulatory standards. Daily, this role reports to the Clinical Director and supports the Clinical Director through admissions and client chart oversight. The Program Manager supervises and facilitates facility-wide quality improvement and risk management in conjunction with and as directed by the Compliance Director.
We are seeking a Full-time Program Manager to join the Monte Nido team.
#LI-ONSITE
Total Rewards::Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::Facility Related Duties and Responsibilities
- Gather data, organize data, schedule, and conduct quarterly mandated meetings for Joint Commission, state licensure, and OSHA (quarterly governing body, performance improvement, and safety committee).
- Serves as facility point-person for all compliance, licensing, and facility-related issues.
- Work with the Compliance Director in maintaining program compliance with State licensing bodies, Joint Commission, and/or other regulating and accreditation organizations for all relevant areas of responsibility.
- Ensure that facility-wide inspections are up to date, ensuring facilities comply with building and safety codes, and are always well-maintained.
- Ensures stored client personal belongings are accounted for and updates logs as needed.
- Participate in other areas of organization-wide compliance activities, depending on time available, organizational needs, and as requested.
- Be responsible for Emergency Management and Environment of Care, including but not limited to coordinating fire drills, monthly safety audits, disaster drills, maintaining Emergency Management Plans, and training staff on Emergency Management Plans.
- Update the Emergency Management binder with all admissions and discharges.
- Assist with the scheduling needs of the facility in cooperation with the clinical director, as needed.
- In an emergency or declared state of emergency, you may be required to stay on-site as a part of the emergency team until the emergency has ended.
- Complete all Quarterly Meeting Minutes and submit them timely manner to Compliance.
- Coordinate with the property manager and provide a list of required needs.
- Certain facilities will require maintaining appropriate salt and bleach within the water filtration system.
- Manage the facility vehicle, maintenance, and logs.
Administrative Responsibilities
- Facilitate communication with clients and families.
- Responsible for recording daily attendance and census into Salesforce by 9 am local time and coordinating with Billing on all authorizations.
- Establish, maintain, and distribute all policies & procedures in conjunction with the Compliance Director.
- Manage Incident Reports and associated documentation in conjunction with the Clinical Director.
- Familiarization with all client files and pertinent information required at all times
- Assist in chart management to ensure charts contain all required completed documents with signatures included, including but not limited to admissions and discharge audits, and closing charts.
- Attend and participate in all required staff meetings and management meetings, and aid in the facilitation of those meetings where needed.
- Responsible for day-of admissions, including creating client charts, coordination with Admissions, ensuring client room is ready, inputting client data into computer systems, orienting client and family to program, and reviewing all consents with client. Then, inform the outreach team of the admission.
- Facilitates tours with potential clients, outpatient providers, and visiting professionals.
- Ensure all admission and discharge surveys are provided to the clients and completed.
- Supports the milieu, supports at the table, transportation, and provides any additional coverage, as required.
- Responsible for ensuring discharge documents are completed and ensuring the client leaves with all belongings.
- Supervise administrative office operations and purchasing of administrative and building supplies.
- Complete credit card reconciliation and uploading of receipts by the end of each month.
- Review all mail and send accounting and checks mailed to the program.
- Send invoices to accounting for payment for any contractors.
- Create all client binders and parent information packets.
Management Responsibilities
- Execute daily operations, including supervision of administrative services, personnel management, and interdepartmental coordination.
- Lead and performance manage Lead Recovery Coaches and Recovery Coaches.
- Maintain and implement a schedule of Lead Recovery Coaches and Recovery Coaches, including an on-call schedule.
- On-call responsibilities to include taking emergency phone calls regarding the facility, as well as covering Recovery Coach shifts as needed.
- Assist in Joint Commission, OSHA, and State-required training monthly and annually for all staff.
- Issue and track mandated monthly training logs/manuals for all staff, including off-site per diem employees.
- Ensure all the Monte Nido rules, policies, and guidelines are adhered to, including facility health and safety standards.
- Coordinate with supervisors and the Human Resources department to ensure staff are current with Joint Commission employee requirements.
- Assist in the completion of orientation and onboarding with new hires.
- Assist Human Resources staff in maintaining personnel files up to date.
- Complete timecards and payroll on a bi-weekly basis for all staff.
- This position will require you to be available for On-Call when necessary and pick up voids/call-offs.
Overall Duties
- Exercise maturity of judgment, while maintaining strict confidentiality standards, and professionalism in interaction with staff and clients at all times.
- Maintains the values and philosophy of the mission statement of Monte Nido.
- Adheres to and follows the Monte Nido policies and procedures.
- Provide additional program support as needed and as appropriate.
- Performs other tasks, as assigned.
Qualifications::
- Bachelor's Degree
- Experience in a supervisory/leadership role working in a day treatment, residential, or hospital setting.
- CPR certification required, or within 90 days of hire
#montenido
Program Manager
Monte Nido RainRock
Springfield, OR
Monte Nido RainRock, located in Springfield, OR is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Monte Nido’s treatment approach focuses on the restoration of physiological and nutritional balance, implementation of healthy eating and exercise routines, elimination of harmful behaviors, and development of motivation and treatment engagement. Our objective is to help each client achieve a clear understanding of their eating and/or exercise disorder and its effect on their life, as well as an individualized appreciation of what is necessary for their personal recovery.
The Program Manager facilitates the execution of all program operations in accordance with the Monte Nido philosophy and mission. The Program Manager oversees the administrative end of the daily functioning of the facility and helps ensure that the clinical team can best carry out their duties while conforming to state and other regulatory standards. Daily, this role reports to the Clinical Director and supports the Clinical Director through admissions and client chart oversight. The Program Manager supervises and facilitates facility-wide quality improvement and risk management in conjunction with and as directed by the Compliance Director.
We are seeking a Full-time Program Manager to join the Monte Nido team.
#LI-ONSITE
Total Rewards::Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:
- Competitive compensation
- Medical, dental, and vision insurance coverage (Benefits At a Glance)
- Retirement
- Company-paid life insurance, AD&D, and short-term disability
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid time off
- Professional development
- And many more!
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities Include::Facility Related Duties and Responsibilities
- Gather data, organize data, schedule, and conduct quarterly mandated meetings for Joint Commission, state licensure, and OSHA (quarterly governing body, performance improvement, and safety committee).
- Serves as facility point-person for all compliance, licensing, and facility-related issues.
- Work with the Compliance Director in maintaining program compliance with State licensing bodies, Joint Commission, and/or other regulating and accreditation organizations for all relevant areas of responsibility.
- Ensure that facility-wide inspections are up to date, ensuring facilities comply with building and safety codes, and are always well-maintained.
- Ensures stored client personal belongings are accounted for and updates logs as needed.
- Participate in other areas of organization-wide compliance activities, depending on time available, organizational needs, and as requested.
- Be responsible for Emergency Management and Environment of Care, including but not limited to coordinating fire drills, monthly safety audits, disaster drills, maintaining Emergency Management Plans, and training staff on Emergency Management Plans.
- Update the Emergency Management binder with all admissions and discharges.
- Assist with the scheduling needs of the facility in cooperation with the clinical director, as needed.
- In an emergency or declared state of emergency, you may be required to stay on-site as a part of the emergency team until the emergency has ended.
- Complete all Quarterly Meeting Minutes and submit them timely manner to Compliance.
- Coordinate with the property manager and provide a list of required needs.
- Certain facilities will require maintaining appropriate salt and bleach within the water filtration system.
- Manage the facility vehicle, maintenance, and logs.
Administrative Responsibilities
- Facilitate communication with clients and families.
- Responsible for recording daily attendance and census into Salesforce by 9 am local time and coordinating with Billing on all authorizations.
- Establish, maintain, and distribute all policies & procedures in conjunction with the Compliance Director.
- Manage Incident Reports and associated documentation in conjunction with the Clinical Director.
- Familiarization with all client files and pertinent information required at all times
- Assist in chart management to ensure charts contain all required completed documents with signatures included, including but not limited to admissions and discharge audits, and closing charts.
- Attend and participate in all required staff meetings and management meetings, and aid in the facilitation of those meetings where needed.
- Responsible for day-of admissions, including creating client charts, coordination with Admissions, ensuring client room is ready, inputting client data into computer systems, orienting client and family to program, and reviewing all consents with client. Then, inform the outreach team of the admission.
- Facilitates tours with potential clients, outpatient providers, and visiting professionals.
- Ensure all admission and discharge surveys are provided to the clients and completed.
- Supports the milieu, supports at the table, transportation, and provides any additional coverage, as required.
- Responsible for ensuring discharge documents are completed and ensuring the client leaves with all belongings.
- Supervise administrative office operations and purchasing of administrative and building supplies.
- Complete credit card reconciliation and uploading of receipts by the end of each month.
- Review all mail and send accounting and checks mailed to the program.
- Send invoices to accounting for payment for any contractors.
- Create all client binders and parent information packets.
Management Responsibilities
- Execute daily operations, including supervision of administrative services, personnel management, and interdepartmental coordination.
- Lead and performance manage Lead Recovery Coaches and Recovery Coaches.
- Maintain and implement a schedule of Lead Recovery Coaches and Recovery Coaches, including an on-call schedule.
- On-call responsibilities to include taking emergency phone calls regarding the facility, as well as covering Recovery Coach shifts as needed.
- Assist in Joint Commission, OSHA, and State-required training monthly and annually for all staff.
- Issue and track mandated monthly training logs/manuals for all staff, including off-site per diem employees.
- Ensure all the Monte Nido rules, policies, and guidelines are adhered to, including facility health and safety standards.
- Coordinate with supervisors and the Human Resources department to ensure staff are current with Joint Commission employee requirements.
- Assist in the completion of orientation and onboarding with new hires.
- Assist Human Resources staff in maintaining personnel files up to date.
- Complete timecards and payroll on a bi-weekly basis for all staff.
- This position will require you to be available for On-Call when necessary and pick up voids/call-offs.
Overall Duties
- Exercise maturity of judgment, while maintaining strict confidentiality standards, and professionalism in interaction with staff and clients at all times.
- Maintains the values and philosophy of the mission statement of Monte Nido.
- Adheres to and follows the Monte Nido policies and procedures.
- Provide additional program support as needed and as appropriate.
- Performs other tasks, as assigned.
Qualifications::
- Bachelor's Degree
- Experience in a supervisory/leadership role working in a day treatment, residential, or hospital setting.
- CPR certification required, or within 90 days of hire
#montenido
We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
The Patient Continuity & Needs Advocate is responsible for helping to cultivate positive patient experience and drive long-term member retention. The incumbent in this role works collaboratively with Membership Growth Consultants (MGCs) and Center Dyads to execute targeted activities to retain membership.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Supports Medicaid enrollment; collects demographic documentation and financial data and initiates follow-up procedures when necessary.
- Identifies and shares, with patient and/or family member(s), opportunities to maximize medical benefits and, when necessary, arranges follow-up appointments to ensure appropriate guidance to health services and application timelines.
- Utilizes an Electronic Medical Records (EMR) system to gather and store patient information, respond to questions on behalf of the patient and appropriately and timely document patient issues and resolutions. Maintains assigned work queue of patient accounts.
- Completes relevant patient documentation in compliance with all regulatory agencies, including HIPAA.
- Finds creative and compliant ways to engage with our patients and advance our need to have patients call us first.
- Engages with all patients in the lobby, acting as a lobby ambassador, to identify opportunities for referrals, patient ambassadors, and service recovery.
- Responsible for escalating service recovery issues to Center Dyad to ensure timely resolution.
- Leverages Medallia and other patient experience tools to proactively identify members for early service recovery intervention.
- Establishes strong relationships with brokers and agents that have ties with center.
- Leverages MEDALs and other tools to intervene on future disenrollment and disenrolled membership in partnership with Center Dyad.
- Compliantly connects future disenrolls/disenrolled members with agent of record of broker/agent of the day and notifies MGC of record or MGC of the day to reenroll members.
- Identifies and reports on actionable disenrollment and patient engagement trends to inform member retention strategy in collaboration with Center Dyad.
- Performs other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
- Fundamental knowledge and understanding of local, state and federal healthcare benefit services and plans
- Ability to maintain exceptional customer service relationships with healthcare services agencies, patients, providers and peers
- Dependable and time conscience
- Flexibility, agility, self-starter, comfortable with frequent changes and innovations
- Competent level business acuity
- In-Depth knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
- Expert knowledge of member attribution, eligibility and disenrollment process
- Proven track record establishing and maintaining relationships with seniors
- Demonstrated skill in customer service and service recovery
- Knowledge of and experience in working with insurance brokers or agents preferred
- Detail-oriented and proficiency in Salesforce
- Excellent written and verbal communication skills
- Positive attitude and the ability to build trust with internal and external partners
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
- Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
- High School diploma OR GED equivalent required.
- BA/BS degree preferred OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
- A minimum of 3 years work experience required; working with seniors a plus as is a general understanding of Medicare Advantage
PAY RANGE:
$17.0 - $24.26 HourlyThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-OnsiteWe’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
The Patient Continuity & Needs Advocate is responsible for helping to cultivate positive patient experience and drive long-term member retention. The incumbent in this role works collaboratively with Membership Growth Consultants (MGCs) and Center Dyads to execute targeted activities to retain membership.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Supports Medicaid enrollment; collects demographic documentation and financial data and initiates follow-up procedures when necessary.
- Identifies and shares, with patient and/or family member(s), opportunities to maximize medical benefits and, when necessary, arranges follow-up appointments to ensure appropriate guidance to health services and application timelines.
- Utilizes an Electronic Medical Records (EMR) system to gather and store patient information, respond to questions on behalf of the patient and appropriately and timely document patient issues and resolutions. Maintains assigned work queue of patient accounts.
- Completes relevant patient documentation in compliance with all regulatory agencies, including HIPAA.
- Finds creative and compliant ways to engage with our patients and advance our need to have patients call us first.
- Engages with all patients in the lobby, acting as a lobby ambassador, to identify opportunities for referrals, patient ambassadors, and service recovery.
- Responsible for escalating service recovery issues to Center Dyad to ensure timely resolution.
- Leverages Medallia and other patient experience tools to proactively identify members for early service recovery intervention.
- Establishes strong relationships with brokers and agents that have ties with center.
- Leverages MEDALs and other tools to intervene on future disenrollment and disenrolled membership in partnership with Center Dyad.
- Compliantly connects future disenrolls/disenrolled members with agent of record of broker/agent of the day and notifies MGC of record or MGC of the day to reenroll members.
- Identifies and reports on actionable disenrollment and patient engagement trends to inform member retention strategy in collaboration with Center Dyad.
- Performs other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
- Fundamental knowledge and understanding of local, state and federal healthcare benefit services and plans
- Ability to maintain exceptional customer service relationships with healthcare services agencies, patients, providers and peers
- Dependable and time conscience
- Flexibility, agility, self-starter, comfortable with frequent changes and innovations
- Competent level business acuity
- In-Depth knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
- Expert knowledge of member attribution, eligibility and disenrollment process
- Proven track record establishing and maintaining relationships with seniors
- Demonstrated skill in customer service and service recovery
- Knowledge of and experience in working with insurance brokers or agents preferred
- Detail-oriented and proficiency in Salesforce
- Excellent written and verbal communication skills
- Positive attitude and the ability to build trust with internal and external partners
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
- Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
- High School diploma OR GED equivalent required.
- BA/BS degree preferred OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
- A minimum of 3 years work experience required; working with seniors a plus as is a general understanding of Medicare Advantage
PAY RANGE:
$17.0 - $24.26 HourlyThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-OnsiteWe’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. MGC is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed.The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth. He/She learns to effectively communicate the ChenMed/JenCare value proposition at community events
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
COMPETENCIES:
- Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
- Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
- Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
- Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
- Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
- Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
- Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
- Learns to use marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
- Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
- Recovers dormant customers via sales tools and marketing campaigns.
- Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
- Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
- Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
- Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
- Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues as required.
- Performs other related duties as assigned.
Instills trust
Gaining the confidence and trust of others through honesty, integrity, and authenticity
- Follows through on commitments
- Is seen as direct and trustful
- Keeps confidences
- Practices what he/she preaches
- Shows consistency between words and actions
Results driven
Consistently achieving results, even under tough circumstances
- Has a strong bottom-line orientation
- Persists in accomplishing objectives despite obstacles and setbacks
- Has a track record of exceeding goals successfully
- Pushes others
Action oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Readily acts on challenges, without unnecessary planning.
- Identifies and seizes on new opportunities
- Displays a can-do attitude in good and tough times
- Steps up to handle tough issues
Effective communication
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
- Attentively listens to others
- Adjusts to fit the audience and the message
- Provides timely and helpful information to others across the organization
- Encourages the open expression of diverse ideas and opinions
Resiliency
Rebounding from setbacks and adversity when facing difficult situations
- Is confident under pressure
- Handles and manages crises effectively
- Maintains a positive attitude despite adversity
- Bounces back from setbacks
- Grows from hardships and negative experiences
Networking
Effectively building formal and informal relationship networks inside and outside the organization
- Builds strong formal and informal networks.
- Maintains relationships across a variety of functions and locations
- Draws upon multiple relationships to exchange ideas, resources, and know-how
Customer focus
Building strong customer centric relationships and delivering customer-centric solutions
- Gains insight into customer needs
- Identifies opportunities that benefit the customer
- Builds and delivers solutions that meet customer expectations
- Establishes and maintains effective customer relationships
Persuasiveness
Using compelling arguments to gain the support and commitment of others
- Positions views and arguments appropriately to win support
- Convinces others to take action
- Negotiates skillfully in tough situations
- Wins concessions without damaging relationships
- Responds effectively to the reactions and positions of others
KNOWLEDGE, SKILLS AND ABILITIES:
High business acumen and acuity
Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment
Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections
Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation
Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)
Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy
Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute
Spoken and written fluency in English
Bilingual is a plus
Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises
This position required use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
- High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
- A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
- A minimum of 2 years of business-to-business experience or equivalent management experience preferred
- Relevant sales experience with establishing and maintaining relationships with business/vendor partners
- Experience in telesales to input sales data into a computer while on the telephone with a customer
- This position requires possession and maintenance of a current, valid Driver’s License
This position offers a competitive salary ranging from $38,509 to $50,000, along with a $5,000 sign-on bonus.
PAY RANGE:
$38,509 - $55,013 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-OnsiteWe’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. MGC is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed.The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth. He/She learns to effectively communicate the ChenMed/JenCare value proposition at community events
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
COMPETENCIES:
- Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
- Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
- Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
- Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
- Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
- Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
- Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
- Learns to use marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
- Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
- Recovers dormant customers via sales tools and marketing campaigns.
- Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
- Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
- Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
- Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
- Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues as required.
- Performs other related duties as assigned.
Instills trust
Gaining the confidence and trust of others through honesty, integrity, and authenticity
- Follows through on commitments
- Is seen as direct and trustful
- Keeps confidences
- Practices what he/she preaches
- Shows consistency between words and actions
Results driven
Consistently achieving results, even under tough circumstances
- Has a strong bottom-line orientation
- Persists in accomplishing objectives despite obstacles and setbacks
- Has a track record of exceeding goals successfully
- Pushes others
Action oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Readily acts on challenges, without unnecessary planning.
- Identifies and seizes on new opportunities
- Displays a can-do attitude in good and tough times
- Steps up to handle tough issues
Effective communication
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
- Attentively listens to others
- Adjusts to fit the audience and the message
- Provides timely and helpful information to others across the organization
- Encourages the open expression of diverse ideas and opinions
Resiliency
Rebounding from setbacks and adversity when facing difficult situations
- Is confident under pressure
- Handles and manages crises effectively
- Maintains a positive attitude despite adversity
- Bounces back from setbacks
- Grows from hardships and negative experiences
Networking
Effectively building formal and informal relationship networks inside and outside the organization
- Builds strong formal and informal networks.
- Maintains relationships across a variety of functions and locations
- Draws upon multiple relationships to exchange ideas, resources, and know-how
Customer focus
Building strong customer centric relationships and delivering customer-centric solutions
- Gains insight into customer needs
- Identifies opportunities that benefit the customer
- Builds and delivers solutions that meet customer expectations
- Establishes and maintains effective customer relationships
Persuasiveness
Using compelling arguments to gain the support and commitment of others
- Positions views and arguments appropriately to win support
- Convinces others to take action
- Negotiates skillfully in tough situations
- Wins concessions without damaging relationships
- Responds effectively to the reactions and positions of others
KNOWLEDGE, SKILLS AND ABILITIES:
High business acumen and acuity
Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment
Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections
Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation
Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)
Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy
Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute
Spoken and written fluency in English
Bilingual is a plus
Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises
This position required use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
- High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
- A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
- A minimum of 2 years of business-to-business experience or equivalent management experience preferred
- Relevant sales experience with establishing and maintaining relationships with business/vendor partners
- Experience in telesales to input sales data into a computer while on the telephone with a customer
- This position requires possession and maintenance of a current, valid Driver’s License
PAY RANGE:
$37,387 - $53,411 SalaryEMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and memberships by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. The incumbent in this role arranges, designs and orchestrates sales events and develops fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth. He/She effectively communicates the ChenMed/JenCare value proposition at all community events.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Nurtures, builds and cultivates direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
- Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
- Plans, coordinates and executes local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
- Cultivates strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
- Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
- Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
- Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
- Leverages marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
- Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
- Recovers dormant customers via sales tools and marketing campaigns.
- Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
- Develops all distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
- Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
- Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors. Develops and executes specific broker and partner strategies and plans.
- Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues.
- Performs other related duties as assigned.
COMPETENCIES:
Instills trust
Gaining the confidence and trust of others through honesty, integrity, and authenticity
- Follows through on commitments
- Is seen as direct and trustful
- Keeps confidences
- Practices what he/she preaches
- Shows consistency between words and actions
Results driven
Consistently achieving results, even under tough circumstances
- Has a strong bottom-line orientation
- Persists in accomplishing objectives despite obstacles and setbacks
- Has a track record of exceeding goals successfully
- Pushes others
Action oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Readily acts on challenges, without unnecessary planning.
- Identifies and seizes on new opportunities
- Displays a can-do attitude in good and tough times
- Steps up to handle tough issues
Effective communication
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
- Attentively listens to others
- Adjusts to fit the audience and the message
- Provides timely and helpful information to others across the organization
- Encourages the open expression of diverse ideas and opinions
Resiliency
Rebounding from setbacks and adversity when facing difficult situations
- Is confident under pressure
- Handles and manages crises effectively
- Maintains a positive attitude despite adversity
- Bounces back from setbacks
- Grows from hardships and negative experiences
Networking
Effectively building formal and informal relationship networks inside and outside the organization
- Builds strong formal and informal networks.
- Maintains relationships across a variety of functions and locations
- Draws upon multiple relationships to exchange ideas, resources, and know-how
Customer focus
Building strong customer centric relationships and delivering customer-centric solutions
- Gains insight into customer needs
- Identifies opportunities that benefit the customer
- Builds and delivers solutions that meet customer expectations
- Establishes and maintains effective customer relationships
Persuasiveness
Using compelling arguments to gain the support and commitment of others
- Positions views and arguments appropriately to win support
- Convinces others to take action
- Negotiates skillfully in tough situations
- Wins concessions without damaging relationships
- Responds effectively to the reactions and positions of others
KNOWLEDGE, SKILLS AND ABILITIES:
High business acumen and acuity.
Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment.
Demonstrated knowledge of, and expertise in, negotiation, probing skills, closing skills and handling objections.
Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
Excellent written and verbal communication skills (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.).
Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers (ability to close sales without being perceived as pushy).
Spoken and written fluency in English.
Bilingual is a plus.
Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises.
This position required use and exercise of independent judgment.
EDUCATION AND EXPERIENCE CRITERIA:
- Bachelor's degree in Marketing, Business Administration or a related field OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
- A minimum of 4 years of successful sales experience required. Working with seniors a plus, as is a general understanding of Medicare Advantage
- A minimum of 3 years of business-to-business experience or equivalent management experience preferred.
- Relevant sales experience with establishing and maintaining relationship with business/vendor partners.
- A valid Class C or D or State equivalent driver's license, issued by the State of current employment required.
PAY RANGE:
$38,509 - $55,013 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
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