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Job Summary

We are seeking a Senior Conversational AI Designer with strong experience designing complex chat and voice conversational experiences and innovative AI-powered solutions. The ideal candidate will combine conversational design expertise with a solid understanding of LLMs, bot platforms, prompt engineering, conversation logic, and user experience strategy.

This role will collaborate closely with product, engineering, and business stakeholders to translate user and business insights into effective, scalable conversational experiences while maintaining consistent voice, tone, and brand standards.

Primary Responsibilities

• Design complex and engaging chat and voice conversational experiences across digital platforms.
• Develop innovative conversational AI solutions using LLMs and modern conversational technologies.
• Create conversation flows, dialogue, logic, prompts, and interaction patterns aligned with product and business strategies.
• Apply prompt engineering best practices to improve conversational quality and user experiences.
• Ensure conversational experiences consistently follow established voice, tone, and brand guidelines.
• Partner with engineering, product, and business stakeholders to translate insights and requirements into conversational solutions.
• Identify and solve complex design challenges while demonstrating strong ownership and decision-making.
• Evaluate and refine conversational experiences based on user needs, business goals, and performance insights.
• Contribute to the development of innovative conversational AI design standards and best practices.
• Present design concepts, workflows, and solutions to cross-functional stakeholders.

Required Qualifications

• 4+ years of hands-on experience designing complex chat and voice conversational experiences.
• 1+ year of hands-on experience designing innovative conversational AI solutions.
• Strong understanding of LLMs, conversational AI, bot platforms, and prompt engineering.
• Proven ability to craft conversations and logic aligned with strategy, user needs, and voice, tone, and brand standards.
• Demonstrated experience collaborating with engineering, product, and business stakeholders.
• Strong problem-solving, ownership, and decision-making skills.
• Ability to translate complex requirements and insights into clear, intuitive conversational experiences.
• Digital portfolio or work samples demonstrating relevant conversational AI, chat, or voice design projects.

We are seeking an experienced Epic Ambulatory Analyst to support the design, build, configuration, testing, and maintenance of EpicCare Ambulatory and outpatient clinical applications. The role will collaborate with end users and stakeholders to implement workflows, enhancements, upgrades, and application solutions while providing ongoing production support.

Roles and Responsibilities

• Design, build, configure, test, and support EpicCare Ambulatory workflows.
• Collaborate with end users to analyze requirements and implement system enhancements.
• Lead small to medium Epic upgrades and workflow enhancement initiatives.
• Participate in design, validation, unit, system, and integrated testing.
• Translate business requirements into functional specifications and system configurations.
• Perform application monitoring, troubleshooting, and production support.
• Develop and maintain system build, design, and training documentation.
• Support Epic releases, workflow changes, and application incidents, including on-call coverage as required.
• Work with trainers to develop and maintain application-specific training materials.
• Analyze workflows, data, reports, and technical issues to recommend solutions.
• Follow system configuration and change-control standards and collaborate with key stakeholders.

Required Skills

• 3+ years of Epic application experience.
• Active/current Epic Ambulatory certification.
• Completed Epic CEE (Continued Epic Education) requirements.
• Strong experience with Epic Ambulatory application build, configuration, testing, support, and training.
• Knowledge of outpatient clinical workflows.
• Strong troubleshooting, analytical, communication, and stakeholder collaboration skills.

Job Summary

We are seeking a Senior Conversational AI Designer with strong experience designing complex chat and voice conversational experiences and innovative AI-powered solutions. The ideal candidate will combine conversational design expertise with a solid understanding of LLMs, bot platforms, prompt engineering, conversation logic, and user experience strategy.

This role will collaborate closely with product, engineering, and business stakeholders to translate user and business insights into effective, scalable conversational experiences while maintaining consistent voice, tone, and brand standards.

Primary Responsibilities

• Design complex and engaging chat and voice conversational experiences across digital platforms.
• Develop innovative conversational AI solutions using LLMs and modern conversational technologies.
• Create conversation flows, dialogue, logic, prompts, and interaction patterns aligned with product and business strategies.
• Apply prompt engineering best practices to improve conversational quality and user experiences.
• Ensure conversational experiences consistently follow established voice, tone, and brand guidelines.
• Partner with engineering, product, and business stakeholders to translate insights and requirements into conversational solutions.
• Identify and solve complex design challenges while demonstrating strong ownership and decision-making.
• Evaluate and refine conversational experiences based on user needs, business goals, and performance insights.
• Contribute to the development of innovative conversational AI design standards and best practices.
• Present design concepts, workflows, and solutions to cross-functional stakeholders.

Required Qualifications

• 4+ years of hands-on experience designing complex chat and voice conversational experiences.
• 1+ year of hands-on experience designing innovative conversational AI solutions.
• Strong understanding of LLMs, conversational AI, bot platforms, and prompt engineering.
• Proven ability to craft conversations and logic aligned with strategy, user needs, and voice, tone, and brand standards.
• Demonstrated experience collaborating with engineering, product, and business stakeholders.
• Strong problem-solving, ownership, and decision-making skills.
• Ability to translate complex requirements and insights into clear, intuitive conversational experiences.
• Digital portfolio or work samples demonstrating relevant conversational AI, chat, or voice design projects.

We are seeking an experienced Epic Ambulatory Analyst to support the design, build, configuration, testing, and maintenance of EpicCare Ambulatory and outpatient clinical applications. The role will collaborate with end users and stakeholders to implement workflows, enhancements, upgrades, and application solutions while providing ongoing production support.

Roles and Responsibilities

• Design, build, configure, test, and support EpicCare Ambulatory workflows.
• Collaborate with end users to analyze requirements and implement system enhancements.
• Lead small to medium Epic upgrades and workflow enhancement initiatives.
• Participate in design, validation, unit, system, and integrated testing.
• Translate business requirements into functional specifications and system configurations.
• Perform application monitoring, troubleshooting, and production support.
• Develop and maintain system build, design, and training documentation.
• Support Epic releases, workflow changes, and application incidents, including on-call coverage as required.
• Work with trainers to develop and maintain application-specific training materials.
• Analyze workflows, data, reports, and technical issues to recommend solutions.
• Follow system configuration and change-control standards and collaborate with key stakeholders.

Required Skills

• 3+ years of Epic application experience.
• Active/current Epic Ambulatory certification.
• Completed Epic CEE (Continued Epic Education) requirements.
• Strong experience with Epic Ambulatory application build, configuration, testing, support, and training.
• Knowledge of outpatient clinical workflows.
• Strong troubleshooting, analytical, communication, and stakeholder collaboration skills.

We are seeking an experienced Epic Ambulatory Analyst to support the design, build, configuration, testing, and maintenance of EpicCare Ambulatory and outpatient clinical applications. The role will collaborate with end users and stakeholders to implement workflows, enhancements, upgrades, and application solutions while providing ongoing production support.

Roles and Responsibilities

• Design, build, configure, test, and support EpicCare Ambulatory workflows.
• Collaborate with end users to analyze requirements and implement system enhancements.
• Lead small to medium Epic upgrades and workflow enhancement initiatives.
• Participate in design, validation, unit, system, and integrated testing.
• Translate business requirements into functional specifications and system configurations.
• Perform application monitoring, troubleshooting, and production support.
• Develop and maintain system build, design, and training documentation.
• Support Epic releases, workflow changes, and application incidents, including on-call coverage as required.
• Work with trainers to develop and maintain application-specific training materials.
• Analyze workflows, data, reports, and technical issues to recommend solutions.
• Follow system configuration and change-control standards and collaborate with key stakeholders.

Required Skills

• 3+ years of Epic application experience.
• Active/current Epic Ambulatory certification.
• Completed Epic CEE (Continued Epic Education) requirements.
• Strong experience with Epic Ambulatory application build, configuration, testing, support, and training.
• Knowledge of outpatient clinical workflows.
• Strong troubleshooting, analytical, communication, and stakeholder collaboration skills.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.

We are seeking an experienced Senior Program/Project Manager to lead complex Mergers & Acquisitions (M&A), SAP carve-out, SLO/SLT, IT Infrastructure, Governance, Risk, and Compliance (GRC) initiatives across enterprise environments.

Key Responsibilities

• Lead end-to-end delivery of M&A, SAP carve-out/SLO/SLT, infrastructure, GRC, and transformation projects .

• Establish and lead project kickoffs with stakeholders, technical teams, business teams, and leadership.

• Develop detailed project plans, WBS, milestones, resource plans, schedules, and dependencies .

• Plan and coordinate Program Increments (PIs) and Sprints in Agile/SAFe environments and manage Waterfall projects when required.

• Own RAID logs , risk identification, mitigation strategies, issue resolution, and recovery plans.

• Track project health, milestones, dependencies, budgets, KPIs, and overall delivery progress.

• Manage sub-portfolio stakeholders and provide regular health, risk, and status reporting.

• Establish effective project governance models, team structures, roles, responsibilities, and communication plans.

• Facilitate stakeholder meetings and provide clear updates to senior leadership and executives.

• Drive projects back to green by identifying risks early and implementing effective mitigation and resolution strategies.

• Coordinate infrastructure changes through CAB meetings and ensure adherence to ITIL best practices.

• Partner with Infrastructure, Security, Cloud, Application, and Business teams to define requirements and execution strategies.

• Ensure projects comply with security, audit, regulatory, and organizational governance requirements.

• Support infrastructure modernization initiatives including cloud migration, automation, disaster recovery, platform upgrades, and data center transformation .

• Manage initiatives involving servers, networking, storage, virtualization, databases, endpoints, cloud infrastructure, and data center technologies.

• Utilize ServiceNow for project tracking, ITSM, Change, Incident, Problem, CMDB, Asset Management, and related processes.

Required Qualifications

• 12+ years of IT Project/Program Management experience, preferably across Infrastructure, M&A, GRC, or enterprise transformation.

• Hands-on experience managing complex cross-functional, end-to-end IT projects .

• Experience with M&A programs and/or SAP carve-outs, SLO/SLT is strongly preferred.

• 3+ years of hands-on experience with ServiceNow-based initiatives .

• Strong experience with project planning, WBS, milestones, RAID management, dependencies, and executive reporting.

• Experience managing projects in Agile/SAFe and/or Waterfall environments.

• Strong stakeholder management and executive communication skills.

• Experience in Infrastructure Operations and/or Risk & Governance domains.

• Strong understanding of project governance, risk management, issue resolution, and compliance.

• Advanced proficiency with project management tools, including Microsoft Project .

• Strong analytical, organizational, interpersonal, written, and verbal communication skills.

• Experience managing financial and schedule performance reporting.

• Experience across the systems development lifecycle, from concept through implementation and maintenance.